In case of a claim
During working hours (9am-8pm)
IMPORTANT: call us before starting any procedure so that we can advise you on how to proceed.
Outside working hours
You can call the respective assistance telephone numbers of the insurance companies listed below.
With victims involved
In order to proceed with the rescue, through the competent authorities, please advise: 112 phone
For your safety, note down the following details of the opponents involved:
1. Of owners: Name, DNI, Address and Telephone.
2. Of vehicles: Make, Model, Registration Number, Policy Number and Insurance Company.
In case of discrepancies, always call the authorities.
If you have signed a friendly report
Please send it to us as soon as possible by email (photos or scanned) in order to initiate the claim quickly and thus obtain the guarantee of the service provided.
If you have to file a complaint
Do it from your home via the 091 or 112 (Spain)
and pick it up after 10 minutes at the police station closest to your home without having to wait in line.
Car > 913 939 030
Others > 932 220 212
Emergency ASITUR > 900 101 399
Car and Others > 933 001 050
Car > 900 302020
Others > 935 211 334 – 912 721 923
Car > 900 101 399
Others > 917 838 383
Others > 914 315 654
Car > 934 165 040
Others > 934 165 046
Car > 900 365 900
Car from abroad > +34 913939030
Others > 900 365 900